How to Create and Use Likert / Survey Assessments
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Overview
Learnly’s Likert / Survey Assessment helps organizations collect learner feedback, opinions, and insights without grading responses.
Unlike traditional assessments, surveys are designed to measure perception, confidence, satisfaction, and feedback rather than knowledge accuracy.
Common use cases include:
Course satisfaction surveys
Training feedback forms
Pre/post training confidence checks
Employee pulse surveys
Onboarding feedback
Program improvement surveys
A Likert / Survey Assessment is ungraded:
No score
No pass/fail criteria
No certificate generation
Learners simply share their responses, and admins can analyze trends through survey reports.
Creating a Likert / Survey Assessment
Follow these steps to create a survey:
Step 1: Navigate to Assessments
Go to Training Studio from the left navigation.
Select Assessments.
Click Create New Assessment.
Step 2: Select Likert / Survey Type
In the Assessment Type selection screen, choose:
Likert / Survey
This assessment type is designed for:
Likert scale questions
Feedback collection
Opinion-based responses
Click Create.
You will be redirected to the assessment editor where you can add survey questions.
Adding Survey Details
After creating the assessment, add the basic information:
Title
Enter a name for your survey.
Examples:
Course Feedback Survey
Employee Training Satisfaction Survey
Pre-Training Confidence Assessment
Description
Add a short explanation of the survey purpose.
Example:
Share your feedback about this training session to help us improve future learning experiences.
Adding Questions to a Survey
Learnly supports two question types in Likert / Survey assessments:
Likert Scale
Free Text
Adding a Likert Scale Question
Likert Scale questions allow learners to rate a statement using predefined response options.
Steps:
Open your survey assessment.
Click Add Question.
Select Likert Scale from the Question Type dropdown.
Enter your statement.
Examples:
"The course content was relevant to my role."
"I feel confident applying what I learned."
"The training materials were easy to understand."
Selecting a Scale
Choose the response scale that matches your question.
Available options:
Agreement
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Example:
The training improved my understanding of the topic.
Satisfaction
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Example:
How satisfied are you with this course?
Quality
Very Bad
Bad
Neutral
Good
Very Good
Example:
How would you rate the quality of the learning material?
Likelihood
Very Unlikely
Unlikely
Possibly
Likely
Very Likely
Example:
How likely are you to recommend this training?
Frequency
Never
Rarely
Sometimes
Usually
Always
Example:
How often do you apply these skills at work?
Custom Scale
You can create your own scale with 2–7 response options.
Examples:
Poor → Excellent
Beginner → Expert
1 → 10 rating scale
Saving Custom Scales
If you regularly use the same custom scale:
Create your custom scale.
Click Save this scale for reuse.
Enter a template name.
Click Save Template.
You can reuse saved scales across surveys within your organization.
Adding Free Text Questions
Free Text questions allow learners to provide written feedback.
Steps:
Click Add Question.
Select Free Text.
Enter your question.
Examples:
What did you like most about this training?
What can we improve?
Share any additional feedback.
Click Save.
Learners will see a text box where they can enter their response.
Making Survey Responses Mandatory
You can require learners to answer every question before submitting.
Steps:
Open the survey.
Go to Settings.
Enable:
Require answers before submit
When enabled:
Learners cannot submit incomplete surveys.
Unanswered questions will be highlighted.
They must complete all required responses.
Recommended for:
Compliance feedback
Required training evaluations
Keep it disabled for:
Optional employee pulse surveys
Adding a Survey to a Course
You can embed a survey directly into a course lesson.
Steps:
Open the course.
Edit the lesson where you want to add the survey.
Click:
Add Block → Assessment
Select your Likert / Survey assessment.
Save the lesson.
Learners will see:
Take Survey
instead of a regular assessment launch button.
Setting Lesson Completion Rules
When adding a survey to a lesson, choose how completion should work.
Available options:
Manual Completion
Learners manually mark the lesson complete.
Assessment Attempted
The lesson completes once the learner submits the survey.
Recommended for:
End-of-course feedback surveys
Assessment Passed
Used for graded assessments.
Since surveys are ungraded, completion happens after submission.
What Learners Experience
Learners will see:
Rating options for Likert questions
Text boxes for written feedback
No score
No timer
No pass/fail result
After submission, they receive:
"Response recorded — thank you."
Survey responses remain available only to authorized admins.
Viewing Survey Reports
Admins can analyze survey responses from:
Reports & Analytics → Survey Reports
Reports include:
Question Distribution
For Likert questions, admins can view:
Response count
Percentage breakdown
Overall sentiment trends
Example:
"The course was easy to understand"
Strongly Agree: 60%
Agree: 30%
Neutral: 10%
Text Responses
Free-text answers are displayed individually so admins can review learner comments.
Comparing Pre and Post Surveys
Learnly allows you to compare two surveys to measure improvement.
Example:
Before training:
"I feel confident using this skill."
Average response: 2.1
After training:
Average response: 4.2
Improvement:
+2.1 points
For accurate comparison:
Use the exact same question wording in both surveys.
Frequently Asked Questions
Can learners receive certificates for completing a survey?
No. Likert / Survey assessments are ungraded and do not generate certificates.
Can I create anonymous surveys?
Survey responses are collected through Learnly reporting. Visibility depends on your organization's reporting permissions.
Can I edit the response options?
Yes. You can select preset scales or create custom scales.
Can I reuse a custom Likert scale?
Yes. Save it as a template and reuse it across surveys.
What is the difference between a survey and a normal assessment?
| Survey | Assessment |
|---|---|
| Collects opinions | Tests knowledge |
| No score | Has scores |
| No pass/fail | Can have pass/fail |
| No certificate | Can issue certificates |
Summary
Likert / Survey Assessments in Learnly help organizations capture meaningful learner feedback, measure training effectiveness, and improve learning programs using real learner insights.
Whether you need a simple course feedback form or a structured pre/post training evaluation, surveys make collecting and analyzing feedback simple.